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Reported on Thursday, July 29, 2010 8:45 AM

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• BBB Rating
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BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Based on BBB files, this business has a BBB Rating of A-

Click here for an explanation of BBB Ratings.

Reasons for this rating include:
• Number of serious complaints filed against business

HALL JOE ROOFING INC

(817) 509-9198 (FAX)

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 6
    in the last 12 months: 1

The BBB has no information regarding Government Actions at this time.

The BBB has no information regarding Ad Reviews at this time.

Roofing
Roofing experts recommend that roofs be inspected at least once a
year for damage and wear. Early identification of a roofing
problem may head off more costly repairs at a later date. Since
most of us are not likely to make a regular habit of climbing up
and inspecting our roofs, we typically call on professionals to
handle this task. Roofing contractors will often perform a free
inspection in hopes that they will be hired to do any repair or
installation. For a more objective opinion, you may wish to hire
a housing inspector not connected with a roofing firm.

Hiring a roofing contractor requires the same caution as hiring
any other building professional. Ask friends and neighbors for
recommendations. Get the names of several contractors and check
them out with the BBB. Obtain local references and examine the
finished work if possible. Get a detailed written estimate of
the work, including labor and materials. When comparing cost
estimates, make sure that the bids are based on the same set of
specifications and materials. Get a written commitment as to how
long the work will take. Be sure that the company is properly
licensed and that its workers are covered by company insurance.
Do not make full payment until you have inspected and are
satisfied with the work. Be sure that all aspects of the roofing
job are detailed in writing before signing any contract; never
sign a contract with sections left blank. Finally, determine
what sort of guarantees apply to materials and labor and get the
guarantees in writing.

Roof coating has become an increasingly popular way of trying to
deal with roofing problems. Such coatings can add protection
against the elements and also reduce the possibility of fire.
Consumers should keep in mind that coatings help to protect and
maintain the existing roof; to be effective, they must be applied
before any serious roof deterioration occurs. Coating is not a
cheap alternative to repair or replacement of the roof. Roof
coating is also a source of one of the most frequent roofing
scams. Consumers should be extremely cautious in selecting a
roof coating company and its roofing product.

If you are repairing or replacing your roof due to storm damage,
check your homeowner's insurance policy to determine coverage for
roof repair or replacement. The type of roofing you install may
also affect your insurance rates, so check with your insurer
first.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 90060042
Report as of: 7/29/2010 8:45 AM

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