BBB Reliability Report for
MIKE MARTIN'S LONE STAR CARPET & TILE INC

A BBB Accredited business since 10/8/2009

Ratings Explanation...


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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

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BBB Accreditation

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BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Rating

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Based on BBB files, this business has a BBB Rating of A

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Business Contact and Profile

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Name:
MIKE MARTIN'S LONE STAR CARPET & TILE INC
Phone:
(817) 573-6672
Address:
2440 HWY 377 E, GRANBURY, TX 76049
      Google map  Mapquest map  Yahoo map
Business Category:
Carpet, Tile, & Wood Flooring, FLOOR COVERING INSTALLATION, FLOOR COVERING STORES, Granite Countertops
eMail:
Web Address:
BBB file opened:
November 01, 1993
Business started:
May 2004
Business started locally:
May 2004
Primary Contact:
MIKE MARTIN (PRESIDENT)
Complaint Contact:
MIKE MARTIN (PRESIDENT)
Other Contacts:
RICHARD MARTIN  (CFO)

Alternate Business Names

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GIL TATE FLOORS
LONE STAR CARPETS TILE & GRANITE
MIKE MARTIN LONE STAR CARPETS

Additional Locations and Phone Numbers

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1307 E WASHINGTON, STEPHENVILLE, TX 76028, Erath County
      Google map    Mapquest map    Yahoo map

(254) 968-0117
(817) 573-5278 (FAX)

Customer Complaint History

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The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 4
    in the last 12 months: 1

Complaints Concerned:
    Selling Practices  (1 complaints)
1Resolved
    Service Issues  (1 complaints)
1Resolved
    Product Quality  (2 complaints)
2Company made every reasonable effort to resolve

Government Actions

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The BBB has no information regarding Government Actions at this time.

Advertising Review

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The BBB has no information regarding Ad Reviews at this time.

Industry Tips

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Industry specific general advice
If you are considering the purchase of new carpets or rugs, it is
important to remember certain things about carpet advertising and
pricing. Be careful when dealers advertise carpet by the room at a
set price; their rooms may not be equivalent in size of yours. Be
alert to whether ads quote prices on a square-foot or square-yard
basis. Prices typically do not include installation, which can add
substantially to the total cost.

In making a final choice, select your retailer with care, including a
check with the BBB. Make sure that the contract is specific as to the
brand, manufacturer, style, color, size, amount of carpet being
bought, and installation. Similarly, the warranty should be in
writing and specific. If you are having your carpeting installed,
never pay more than 50% up front; pay the balance on completion.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 93110042
Report as of: 7/29/2010 8:43 AM

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