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Reported on Tuesday, February 9, 2010 3:46 PM

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This business has not been accredited by BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Based on BBB files, this business has a BBB Rating of A

Click here for an explanation of BBB Ratings.

Complaints brought to the firm's attention by the BBB concern warranty issues, refund practices and "non-refundable earnest monies". Specifically, complainants allege that repairs under warranty have not been done in a timely manner and that promised refunds have not been received.

P O BOX 200096, ARLINGTON, TX 76006-6813, Tarrant County
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(817) 640-3203 (FAX)

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 31
    in the last 12 months: 3

The BBB has no information regarding Government Actions at this time.

The BBB has no information regarding Ad Reviews at this time.

Home building
The BBB suggests that you solicit two or three bids before selecting a home-building contractor. Do not automatically accept the lowest bid. Make sure all bids are based on the same set of specifications. Ask for local references and inspect the finished work. Never sign a blank or partially blank contract. You may wish to contact a business credit rating service to get credit information about the builder you select. You may wish to
ask for a waiver of supplier's lien statement or paid receipts from material suppliers. Find out if you have the proper licensing, bonding, insurance, and permits to meet your building responsibility.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 91050032
Report as of: 2/9/2010 3:46 PM

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