CONSUMER GUIDE, INC.

5/19/2009

Fort Worth, TX – Consumer Guide, Inc. is a company that produces and publishes membership guides and television advertisements for businesses and is soliciting local BBB Accredited firms. The company also stresses its internet advertising capabilities, claiming that it can “guarantee” that a company will be on page one of Google as a sponsored link. It also promises as “an extra bonus” to place the customer on AOL (AIM) as a sponsored link which according to Google cannot be guaranteed. In fact, the company has a business relation with some North American Better Business Bureaus to produce membership guides and television advertisements.

Please be aware this firm is not associated with this BBB!

Consumers should be aware that Consumer Guide, Inc. has an unsatisfactory rating with the BBB at Fort Worth. This rating is due to a pattern of complaints and Consumer Guide’s failure to correct the underlying reasons for the complaints. In the last 36-month reporting period, the BBB has processed 36 complaints about this company. These complaints concern non-fulfillment of contracts, proofs not sent for approval, non-placement of ads, and poor communication with clients. While most of these complaints have been resolved, the company has not corrected the basic causes for the complaints. If you have received correspondence from this company and have any questions or concerns, please contact the BBB at www.fwbbb.org or 817-332-7585.